Sr Data Solutions Analyst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11396

Grade:

23S

Status:

Exempt

POSITION AND PURPOSE

The Senior Data Solutions Analyst will provide data-driven technical guidance by serving as subject matter expert to operations processes while working within our data warehouse to ensure exceptional member service. The core function of the analyst will be efficient and higher-level exploratory data analysis to present custom and visually appealing data-driven insights targeted at efficiency, discernment, and cost avoidance. This role will work independently, and at time proactively, on progressively complex, high impact, and high visibility business projects by presenting predictive options as well as prescriptive actions to everyone from front-line associates to senior executives. This position requires proven aptitude, exhibited attention to detail, effective cross-discipline collaboration, and with a skillset focus on continued knowledge discovery via the data warehouse.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a strategic and data-driven analytics professional with deep expertise in data warehousing, business intelligence, and operational analytics. You excel at transforming complex data into actionable insights, leveraging advanced analytical techniques, automation, and visualization tools to improve efficiency, support decision-making, and enhance the member experience. You are a trusted partner who collaborates across teams, thinks critically about business challenges, and proactively uncovers opportunities for improvement while championing data governance, accuracy, and innovation.

THE WORK

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Demonstrated mastery of big data and KPI’s while holding oneself and others accountable to Golden 1 principles of member commitment to service excellence

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Attained reliability, efficiency, independence, and trustworthiness of analytics output that no longer requires deliberate managerial oversight.

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Augment core data exploration skillset with additional techniques such as data programming languages, mining strategies, modeling approaches, or machine learning processes in furtherance of Golden 1 data culture and in line with the broader data industry

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Utilizes technical skillset to not just build and create, but constantly automate and streamline via utilization of Power BI, R scripting, Power Automate, or other processes.

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Producing holistic single-department productivity metrics and capacity models to monitor and forecast people and processes in support of our ongoing commitment to operational efficiency and member experience.

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Earns access to, and gains an understanding of, additional source data repositories and domain knowledge as needed to supplement that which is housed in our Enterprise Data Warehouse

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Supports and develops analytical and/or statistical models and scenario-building as needed to support effective business decision-making.

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Builds and nurtures cross-functional relationships and thinks critically about people, process, and technology to identify areas for streamlining and improvement.

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Effectively employs warehouse data validation concepts not just between domains such as General Ledger and Retail data, but also within one system to bolster analytical credibility.

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Identifies and solves for not only the business matter at hand, but also teases out unasked-for quantitative patterns and data relationships to further business intelligence or apply to a broader

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Have innate understanding of Golden 1 warehousing concepts and schema design to efficiently write, maintain, and deploy custom T-SQL scripts primarily, but not exclusively, via Microsoft SSMS

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Develop and curate custom data sets for inspired and poignant Power BI data visualizations that are effective at every level of the organization.

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Embody and promote integrity of the Golden 1 data governance strategy, partner with our IT and Data Warehouse teams to provide research and support at each level of the ETL process.

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Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

QUALIFICATIONS

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Bachelor’s Degree in related field with a data-centric curriculum (Math, Computer Science, Statistics, etc.) preferred

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5+ years (MS 3-6) years of hands-on experience and/or demonstrable attitude/aptitude/technical equivalent required

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Candidates must pass intermediate programming technical assessment of candidate’s choice.

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Must pass Microsoft Excel technical assessment.

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Thrives when multitasking and works best in a dynamic environment with high visibility projects and timelines with varying urgency and ownership deadlines.

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Naturally inquisitive with an innate patience and attention to detail

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Demonstrates reliable and on-time attendance within a hybrid work environment.

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Passion for creating appealing visualizations within the Microsoft suite of products that drive home the results of your analysis.

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Communicates in a clear, concise, and timely manner and operates effectively as a team player.

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Committed to self-directed, on the job technical skill progression with assistance from and within a community of Data Analysts that are all working in a rapidly evolving field.

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Demonstrated understanding of BI concepts and proven success in working with different technology (including new software tools and systems implementations) and able to learn, set up and champion new and best-in-class approaches.

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Experience in building best practices and influencing BI system and data architecture to allow for, build or optimize key data correlations within and across business functions.

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Advanced skills in Microsoft Excel or Google Sheets.

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Microsoft DP-900, Azure Analysis stack, Intermediate SQL or DBA certifications preferred

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Solves Problems Proactively - Tackles complex issues independently

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Innovates and Applies Insights - Suggests improvements

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Delivers Results with Agility - Maintains quality during change 

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Collaborates Across Teams - Works effectively with peers 

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Influences and Persuades - Shares expertise to guide others 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All business units and departments as needed.

EXTERNAL:

Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

Do you have the physical and mental ability to perform the tasks listed in this job description? 

[  ]  YES  [  ] NO

If NO, please explain: