Data Solutions Analyst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11399

Grade:

21S

Status:

Exempt

POSITION AND PURPOSE

The Data Solutions Analyst will provide data-driven technical support by serving as liaison to operations processes while working within our data warehouse to ensure exceptional member service. The core function of the analyst will be exploratory data analysis to present custom and visually appealing data-driven insights targeted at efficiency, discernment, and cost avoidance. This role will work on moderately complex, high impact, and high visibility business projects by presenting predictive options as well as prescriptive actions to everyone from front-line associates to senior executives. This position requires aptitude, attention to detail, cross-discipline collaboration, with a skillset focus on knowledge discovery via the data warehouse.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are naturally curious and energized by uncovering insights that improve business performance. Transforming data into meaningful recommendations, building powerful visualizations, and collaborating across teams allow you to combine technical expertise with strategic thinking. Your ability to tell stories through data helps leaders make informed decisions.

THE WORK

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Demonstrate understanding of data and KPI’s while holding oneself and others accountable to Golden 1 principles of member commitment to service excellence.

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Understands and utilizes Golden 1 data warehouse model to write, maintain, and deploy custom T-SQL scripts primarily, but not exclusively, via Microsoft SSMS.

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Conduct exploratory data investigation resulting of the interplay between operational process and source data representation, implementing code changes and quality controls as necessary

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Interpret and synthesize ad hoc data requests originated from business partners, teasing out precise verbiage and root cause to provide accurate and tailored quantitative guidance

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Develop and curate custom data sets for inspired and poignant Power BI data visualizations that are effective at every level of the organization

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Build relationships and think critically about people, process, and technology to identify areas for streamlining and improvement

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Embody and promote integrity of the Golden 1 data governance strategy, partner with our IT and Data Warehouse teams to provide research and support at each level of the ETL process

QUALIFICATIONS

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Bachelor’s Degree in related field with a data-centric curriculum (Math, Computer Science, Statistics, etc.) preferred

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1+ years hands-on experience or demonstrable attitude/aptitude/technical equivalent required

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Must pass programming technical assessment of candidate’s choice – most common are SQL, R, or Python though other languages will be considered

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Must pass Microsoft Excel technical assessment

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Thrives when multitasking and works best in a dynamic environment with high visibility projects and timelines with varying urgency and ownership deadlines.

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Naturally inquisitive with an innate patience and attention to detail

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Demonstrates reliable and on-time attendance within a hybrid work environment

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Passion for creating appealing visualizations within the Microsoft suite of products that drive home the results of your analysis

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Communicates in a clear, concise, and timely manner and operates effectively as a team player.

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Committed to self-directed, on the job technical skill progression with assistance from and within a community of Data Analysts that are all working in a rapidly evolving field.

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Demonstrated understanding of BI concepts and proven success in working with different technology (including new software tools and systems implementations) and able to learn, set up and champion new and best-in-class approaches.

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Experience in building best practices and influencing BI system and data architecture to allow for, build or optimize key data correlations within and across business functions.

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Advanced skills in Microsoft Excel or Google Sheets.

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N/A required

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Takes Initiative - Owns tasks and responsibilities 

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Delivers Results with Agility - Meets deadlines and adapts

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Collaborates Across Teams - Works well within the team Solves Problems Proactively

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Handles day-to-day challenges Builds Trust and Credibility - Demonstrates reliability 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All business units and departments as needed.

EXTERNAL:

Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.