Learning Development Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11545

Grade:

22S

Status:

Exempt

POSITION AND PURPOSE

The Learning Program Manager leads the design, development, and execution of our organization's learning and development initiatives. They play a key role in identifying training needs, creating engaging learning programs, and ensuring their effective delivery to enhance employee knowledge, skills, and performance.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are passionate about creating learning experiences that help employees grow, adapt, and succeed in a constantly evolving environment. Designing development programs, managing learning initiatives, and collaborating with stakeholders across the organization allow you to combine strategic thinking with a commitment to employee growth. Your ability to align learning solutions with business needs helps strengthen workforce capability, engagement, and long-term organizational success.

THE WORK

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Conduct thorough needs assessments to identify gaps in knowledge, skills, and performance across the organization.

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Design and develop comprehensive learning programs that align with organizational goals and address identified needs.

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Apply instructional design principles to create engaging and effective learning materials, ensuring a variety of learning modalities are utilized.

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Develop and manage curriculum frameworks that guide the structure and content of learning programs.

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Oversee the delivery of training through various modalities, including e-learning, instructor-led training, workshops, and other formats.

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Utilize learning management systems (LMS) and other educational technologies to facilitate program delivery, tracking, and evaluation.

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Manage all aspects of learning programs, including timelines, resources, and budgets, to ensure successful implementation.

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Collaborate with subject matter experts, trainers, and other stakeholders to ensure the effectiveness and relevance of learning programs.

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Analyze learning data and metrics to assess program effectiveness and make data-driven decisions for continuous improvement.

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Implement change management principles to facilitate the adoption of new learning initiatives within the organization.

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Develop and manage budgets associated with learning programs, ensuring cost-effectiveness and resource optimization.

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Commit to continuous improvement by incorporating feedback and adjusting learning programs based on results and changing organizational needs.

QUALIFICATIONS

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Bachelor’s Degree in Education, Instructional Design, Human Resources, or a related field required

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Master’s Degree preferred

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5+ years as a Learning Program Manager or in a similar role required

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Excellent project management skills with the ability to manage multiple projects simultaneously.

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Strong data analysis skills and the ability to use data to inform decision-making.

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Excellent communication and interpersonal skills.

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Ability to collaborate effectively with cross-functional teams.

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Knowledge of relevant laws and regulations pertaining to training and development.

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Commitment to staying updated on industry trends and best practices in learning and development.

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A valid California Driver’s License required

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All Levels of Staff

EXTERNAL:

Partner and maintain positive relationships with external vendors and peers in financial institutions.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.