Learning Professional I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11552

Grade:

20S

Status:

Exempt

POSITION AND PURPOSE

The Learning Professional I play a crucial role in designing and delivering various learning and development programs and initiatives. This includes but is not limited to New Hire Orientation, Career Coaching, and Career Pathing. They assume foundational responsibilities related to the design, development, and delivery of learning and development programs.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a passionate learning professional who enjoys developing and delivering engaging training programs that help employees grow and succeed.

You are an effective communicator, skilled facilitator, and collaborative partner who uses feedback, data, and learning technologies to support onboarding, career development, and organizational success.

Organized, adaptable, and proactive, you are committed to creating impactful learning experiences that build employee capability and drive business results.

THE WORK

•

Design, implement, facilitate, analyze, and update training courses and workshops to build capabilities, advance talent, and transform the organization.

•

Deliver training sessions, workshops, and presentations to employees, ensuring effective communication and engagement.

•

Conduct basic needs assessments to identify skill gaps and learning requirements within the organization.

•

Assist in the administration of the Learning Management System, including user management, course assignments, and tracking employee progress.

•

Coordinate logistics for training sessions, such as scheduling, room setup, and participant communication.

•

Coordinate, evaluate, and maintain training programs, including associated completion data and reports.

•

Collaborate with team members and stakeholders to gather information and ensure alignment of learning initiatives with organizational objectives.

•

Utilize basic technologies and tools to enhance learning delivery, such as multimedia presentations and simple e-learning modules.

•

Assist in maintaining and updating learning-related content on the organization's intranet or internal platforms.

•

Provide basic support for career development initiatives, including resources and information for employees seeking career advancement.

•

Contribute to the development and delivery of onboarding programs for new hires.

•

Support the maintenance of the Learning & Development calendar, ensuring timely execution of training programs.

•

Collect feedback from participants and assist in basic evaluations of training effectiveness.

•

Engage in professional development opportunities to stay informed about learning and development trends and best practices.

•

Curate content from reliable sources to enhance learning materials and programs.

•

Make recommendations to the Sr, Learning Professional regarding opportunities for improvement in the training programs.

•

Manage the general inbox and intranet to provide accessible information and resources.

QUALIFICATIONS

•

Associate’s Degree in any field or completion of specialized certification or licensing required

•

Bachelor’s Degree in a relevant field, such as Education, Training and Development, or a related discipline preferred

•

1+ years similar or related experience in a learning function including facilitation, delivery, curriculum development, analyzing course and program feedback for improvement required

•

Excellent presentation and communication skills

•

Strong organizational and time management skills.

•

Ability to engage diverse audiences and adapt to various learning styles.

•

An inherent sense of organization, great attention to detail, possess a keen eye for process improvements, and excel at handling multiple responsibilities at the same time.

•

Ability to use data to create narratives and solve problems and uplevel experiences.

•

Clear, professional, and friendly communicator, both in writing and in front of an audience, and who enjoys collaborating with internal and external stakeholders.

•

Proven organizational and collaboration skills, to manage resources effectively, and drive performance and collaboration.

•

A valid California Driver’s License required

•

Association for Talent Development (ATD) certification, SHRM, or other relevant certifications preferred

•

Takes Initiative - Owns tasks and responsibilities 

•

Delivers Results with Agility - Meets deadlines and adapts

•

Collaborates Across Teams - Works well within the team Solves Problems Proactively

•

Handles day-to-day challenges Builds Trust and Credibility - Demonstrates reliability 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All Employees

EXTERNAL:

Training Associations, community organizations and vendors.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.