Director - Enterprise Risk Management

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11811

Grade:

31S

Status:

Exempt

POSITION AND PURPOSE

The Director, Enterprise Risk Management (ERM) will be responsible for developing, implementing, and maintaining the enterprise risk management framework. This role will ensure effective risk governance processes are in place, establish and monitor the risk appetite framework, oversee risk identification processes, and provide insightful risk reporting to senior leadership. Additionally, the role will focus on identifying and managing top and emerging risks.

This role requires a strong, dynamic leader with sound knowledge of business management, and deep knowledge of risk management and best practices. This role will play a pivotal role in shaping the organization's risk management strategy, ensuring that risk considerations are integrated into business planning and decision-making processes. By providing strategic insights and recommendations, the Director will help drive the organization's risk management agenda, contributing to the achievement of business objectives and enhancing the overall risk culture.

The Director will collaborate with various stakeholders and multidisciplinary teams to evaluate, recommend, and drive improvements to enterprise risk management practices and processes across the Credit Union.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a strategic and collaborative risk leader with deep expertise in Enterprise Risk Management, risk governance, and regulatory compliance.

You excel at identifying and managing enterprise and emerging risks, building strong risk frameworks, and translating complex risk information into actionable insights for executives and boards.

A confident influencer and trusted advisor, you foster a strong risk-aware culture, drive continuous improvement, and partner across the organization to integrate risk management into business strategy and decision-making.

THE WORK

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Develop and maintain the Enterprise Risk Management framework, ensuring alignment with organizational objectives and regulatory requirements. Continuously improve enterprise risk management processes and methodologies.

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Establish and monitor the risk appetite framework, ensuring it is integrated into strategic planning and decision-making processes. Execute activities supporting the risk appetite framework, including monitoring risk levels, assessing risk exposures, and implementing risk mitigation strategies to ensure alignment with board-approved risk appetite.

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Lead the identification, assessment, and prioritization of enterprise risks. Develop and implement risk mitigation strategies and action plans. Oversee risk identification activities and processes that continuously identify threats and vulnerabilities, to determine the Credit Union’s enterprise risk profile. Develop and maintain a detailed enterprise-wide risk taxonomy.

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Identify and monitor top and emerging risks that could impact the organization. Work with internal stakeholders to develop strategies to address these risks and ensure they are communicated to senior leadership and the board.

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Continuously improve the Credit Union’s ability to identify, assess, prioritize, and mitigate risk throughout the organization and create recommendations on how to integrate controls as part of daily operations.

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Develop risk management tools, practices, and policies to analyze and report enterprise risks, and to manage risks according to an enterprise risk management framework. Establish and maintain appropriate policies, standards, and procedures to support the enterprise risk management program.

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Promote a culture of risk awareness through effective training, communication, and engagement with all levels of the organization. Lead initiatives to embed risk management principles into the organization’s culture, ensuring employees understand and embrace risk considerations in their daily activities.

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Tactfully yet assertively challenge assumptions and perspectives on risks throughout the organization. Recommend improvements to policies, procedures, and practices to reduce costs, improve internal controls and/or drive efficiencies.

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Engage with senior leadership and provide actionable insights and recommendations based on risk analysis.

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Provide key inputs to risk oversight committees, including creating and updating risk management reports and presentations on the evaluation of the enterprise risk management program effectiveness, level and direction of risks, key and emerging risks, and status of previously identified risk and control issues. Participate in board, management, and committee meetings, as required.

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Develop standardized metrics and reporting to enable continuous monitoring against program goals. Identify and implement improvements which support the overall maturity and growth of the enterprise risk management program. Prepare and deliver executive-level presentations.

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Coordinate and collaborate with line of business and support functions (e.g., Operational Risk, Information Technology, Information Security, Legal, Compliance, Privacy, Physical Security, and Finance, Enterprise Project Management Office, among others), to integrate the enterprise risk management operating framework across all areas of the credit union.

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Maintain current knowledge of enterprise risk management industry trends, best practices and techniques that can be practically applied at Golden 1. Partner with external agencies and peer companies to coordinate information exchange and leverage best practices.

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Perform other duties as required to support the enterprise risk management program and the business, such as developing ad-hoc analysis, performing deep dive investigations, or driving specific risk initiatives.

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Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

QUALIFICATIONS

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Bachelor’s Degree in Risk Management, Finance. Business Administration, or related field required

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10+ years relevant experience in enterprise risk management in a financial institution or comparable experience required

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Experience developing and managing a enterprise risk management program is strongly preferred preferred

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Strong knowledge of enterprise risk management frameworks and governance models, methods, practices, and processes inclusive of risk identification, analysis, mitigation/control, communication, monitoring, reporting and escalation.

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Strong, demonstrated knowledge of enterprise risk management methods with experience in development, management, and/or oversight of elements, such as program governance, risk assessment processes, and performance monitoring.

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Demonstrated experience with regulatory agencies, requirements, and/or regulatory compliance. Ability to interface and build good working relationships with regulators/examiners.

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Demonstrated ability to influence strategic direction by integrating risk management into business planning and decision-making processes.

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Ability to promote a culture of risk awareness and embed risk management principles into the organization’s culture through effective training, communication, and engagement.

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In-depth understanding of financial services and high degree of business acumen.

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Strong analytical, problem-solving and workflow analysis skills, including demonstrated ability to quickly synthesize information from various sources, identifying key points and issues and strategize for solutions.

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Ability to apply judgment around risk management and control frameworks and industry best practices and make sound risk/reward decisions using a balance of data, logic and intuition to inform critical business strategies and processes.

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Proven strong leadership and mentorship skills, with experience in leading risk management initiatives and guiding team to achieve organizational objectives; ability to negotiate, influence, organize, and motive others. Demonstrated ability to build collaborative, cross-organization relationships, even in difficult situations.

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Excellent communication (verbal, written, and presentation) skills, including ability to convey complex situations and relationships concisely to management and executive level audiences, and/or non-technical stakeholders.

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Strong organizational skills, with a high degree of initiative and ability to self-start and self-prioritize assignments and make timely and effective decisions.

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Strong process facilitation, process management and improvement skills; ability to independently and effectively handle multiple priorities and deliver quality results within tight deadlines.

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Highly proficient in Microsoft Office Suite (Word, Excel, Visio, Outlook, PowerPoint). Experience with Governance, Risk, and Compliance (GRC) systems.

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Solid work ethic and able to work effectively both independently and in a team.

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Professional certification in enterprise risk management preferred

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Strategic Alignment - Translates vision into actionable plans 

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Builds Strategic Partnerships - Fosters cross-functional collaboration 

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Influences & persuades - Gains buy-in for initiatives 

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Delivers Results with Adaptability - Executes effectively through change

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Cultivates Innovation and Decision Quality 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All levels of staff and management.

EXTERNAL:

Volunteers, external auditors, regulators/examiners, professional and community organizations and others, as needed.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.