Data Product Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11839

Grade:

25S

Status:

Exempt

POSITION AND PURPOSE

The Data Product Manager plays a key role in how Golden 1 uses data to support members, guide decision making, and advance organizational priorities. This position is responsible for managing and developing data products within one or more domains, ensuring they provide reliable, well‑governed, and high‑value data to analysts, data scientists, and other data users across the Credit Union. The role combines technical understanding with business insight to lead the full data product lifecycle. This includes intake, scoping, design, development, release, and ongoing enhancement. The Data Product Manager ensures that each data product aligns with strategic goals, fits within the enterprise data platform, and meets the needs of diverse stakeholders. Success in this role requires strong project management, clear communication, and the ability to collaborate across technical and non‑technical teams. The Data Product Manager helps Golden 1 unlock the value of its data by delivering products that are accurate, trusted, and essential to analytics, reporting, and member‑focused innovation.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a data savvy product thinker who thrives at the intersection of business needs and technical execution. You understand how data flows through an organization, how people use it, and what it takes to turn complex requirements into clear, actionable product direction.

You’re comfortable owning a data product from concept through delivery, and you bring the judgment to prioritize what matters most.

You communicate with clarity, whether you’re working with engineers, analysts, or business leaders, and you know how to translate between technical detail and business value. You build strong relationships, influence without authority, and keep cross functional partners aligned around shared goals.

You enjoy solving problems proactively, navigating ambiguity, and driving outcomes in a fast moving environment. You’re hands on with data and comfortable exploring datasets, writing basic to intermediate code to validate assumptions, or reviewing dashboards to understand user needs. You care deeply about data quality, governance, and creating products that people trust.

Above all, you’re motivated by meaningful work. You want to contribute to an organization that serves its members and communities, and you embrace Golden 1’s values as you help shape data products that empower better decisions across the Credit Union.

THE WORK

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Develops and implements data product strategy for data products within one or more data domains that align with the Credit Union’s data needs and strategic priorities

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Serves as product owner in agile product lifecycle by conducting initial intake with data consumers and business partners, researching pertinent technical and business context, codesigning and scoping with Data Architecture and Data Engineering, prioritizing and sequencing data product backlogs, and facilitating release management of products

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Partners closely with analyst teams, other data product users, business stakeholders, business leaders, and Corporate Strategy Team to identify and understand business needs, business strategy, and the corresponding proposed reporting and/or analytics solutions to be able to articulate relevant details in user stories and technical requirements that will guide efforts of data engineering teams

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Manages and prioritize data product backlog(s) by assessing business impact, level of effort, overall feasibility and fit in overall data platform architecture, conferring with Data Architecture Team and other technical teams as needed

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Conducts research and analysis to align goals with development team and Data Program Management to prioritize user stories and plan sprints to deliver on data product strategy

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Communicates and coordinates effectively with data product users and stakeholders to set appropriate expectations regarding timelines and deliverables

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Develops content and curate resources for stakeholders and end-users of data products including but not limited to data dictionaries/catalogs, data lineage, release notes and user guides

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Provides support in developing and implementing data quality and governance policies, standards and checks to ensure reliability and accuracy in data within data products

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Serves as data product subject matter expert to determine data requirements for broader organizational projects and initiatives that require data input or output related to the assigned data product(s)

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Provides input and context in broader data platform planning regarding products to ensure optimal resource utilization and alignment with organizational priorities

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Develops relationships, rapport and communication channels with stakeholders to ensure continuous dialog about opportunities to optimize the performance, usability, and value of data product(s)

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Provides support in the development and management of data-related policies, procedures, and standards

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Performs additional duties as assigned to support the success of the Enterprise Data Management Program, data governance and the continued evolution of data products within the organization

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Handles other duties as may be assigned

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Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

QUALIFICATIONS

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Bachelor’s Degree in area of specialty (Accounting, Mathematics, Business Administration, Information Technology, or similarly quantitative/analytical degrees) required

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5+ years of overall professional experience required

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3+ years of experience in product management, data product management, program management, systems analysis, analytics programs, data or business analysis, data engineering, or related fields required

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Experience in the credit union or banking industry highly preferred

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Experience managing programs related to data platforms, data products, data governance, analytics programs and/or data strategy.

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Excellent written and verbal communication skills with an ability to summarize complex concepts.

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Experience managing work using both Agile and Waterfall methodologies.

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Experience using ServiceNow, Jira, or other work and project management applications  to plan and manage product delivery.

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Strong understanding of data systems, data structures, and data analysis.  Experience using modern AI-enabled tools to support data discovery or proof-of-concept analytics a plus.

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Hands-on experience using SQL (Select statements, Joins, and foundational relational database concepts) for data discovery, data curation, or data / analytic solutions.

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Experience managing or creating reports or dashboards in Tableau, PowerBI or other BI tools a plus

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Strong presentation and communication skills with ability to visually and verbally convey technical concepts to diverse audiences

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Interpersonal and relationship-building skills with an ability to influence

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Ability to run meetings across diverse functions

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Project management certification such as Project Management Professional (PMP) Certification, Agile product management certification such as Certified Scrum Product Owner (CSPO), and/or Program management certification such as Program Management Professional (PgMP) or equivalent preferred

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Professional certification(s) demonstrating training or experience in modern data or business intelligence (BI) platforms, such as those related to data analytics, data visualization, or enterprise data tools preferred

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Solves Problems Proactively - Tackles complex issues independently

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Innovates and Applies Insights - Suggests improvements

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Delivers Results with Agility - Maintains quality during change 

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Collaborates Across Teams - Works effectively with peers 

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Influences and Persuades - Shares expertise to guide others 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All levels of staff and management

EXTERNAL:

Vendors, other financial institutions, business partners and industry peers.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.