Consumer Credit Analyst III

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

1730

Grade:

21H

Status:

Non-exempt

POSITION AND PURPOSE

Consumer Credit Analyst III is responsible for performing risk analysis for complex secured and unsecured consumer loans. The Credit Analyst reviews, analyzes, and evaluates consumer loan applications and based on their judgment approve, modify or deny consistent with credit union guidelines. Consumer Credit Analyst III must clearly document and communicate the reasoning for their decision. Maintain and strengthen relationships with members, and internal/external originators. A Credit Analyst III will mentor less senior analysts and be prepared to assist in more complex credit decisions or approve transactions outside of other's lending authority. Maintain a thorough understanding of the credit union's underwriting standards, risk philosophy, credit culture and market conditions. Exhibit good leadership ability.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are at your best when balancing competing priorities while maintaining high standards. You combine leadership, mentoring, and advanced analytical expertise to guide complex lending decisions, improve processes, and strengthen underwriting excellence across the organization.

THE WORK

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Review, analyze, and evaluate loan applications based on established credit union policies and apply knowledge of underwriting procedures and risk mitigation techniques to approve, counter, or deny consumer loan applications by:

• Review and ensure the transaction is accurate, complete and compliant.
• Analyze credit history to determine propensity for repayment.
• Analyze income and financial statements to determine ability to repay.
• Evaluate required documentation for accuracy and truthfulness.
• Apply fraud detection and prevention techniques.

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Utilize the credit reports to calculate key lending ratios to determine capacity, credit utilization, and Loan to Value. Ensure application request are in line with credit union guidelines, identify mitigating factors and render judgmental decisions within their designated loan authority.

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Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance-including bank secrecy, anti-money laundering, Fair Lending and Truth in Lending laws appropriate to the position.

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Responsible for receiving and initiating escalated phone inquiries and must communicate and interact with originator and external business partners to provide information or reasoning regarding loan decision.

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Effectively address and resolve all complaints or issues raised by members, internal staff and business partners.

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Gather information, perform analysis, and prepare reports as directed by management.

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Assist with training originators regarding lending policies, process or procedures, administering lending promotional campaigns.

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Make recommendations and assist with updating product, policy and procedure materials pertaining to consumer lending.

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Assist in the preparation of training and/or lending presentations.

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Train personnel on lending policies and procedures. Provide work direction, feedback and training to less experienced staff. Mentor others in credit decision making and department procedures and policies.

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Perform upgrade validations pertaining to lending systems. Understand the use of the automated loan origination system and recommend efficiency improvements.

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May act as a team lead and provide performance feedback to less senior consumer credit analysts.

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May act as backup in absence of Supervisor.

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Perform other Lending duties as assigned.

QUALIFICATIONS

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H.S. Diploma or General Education Degree (GED) required

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Associate’s Degree preferred

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7+ years Minimum 7 year in consumer lending, in a judgmental lending environment where LOS is used as a guide to make decisions required

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4+ years 4 years of experience reviewing, analyzing, evaluating loan applications and rending judgmental decisions required

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Strong analytical, organizational skills and attention to detail. Ability to calculate figures and amounts. Ability to use logical reasoning when interpreting facts and make objective observations, examinations, evaluations, and recommendations. Remain knowledgeable on key trends in the financial services industry that impact loan quality and underwriting. Solid interpersonal, oral and written communication skills to build and maintain professional relationships with originator and members. Good leadership abilities. Extensive knowledge of consumer loan underwriting, credit analysis and reporting. Possess a high degree of integrity to use judgment to make appropriate and fair lending decisions on behalf of the credit union. Comprehensive understanding of both branch and indirect credit union lending policies. Ability to sell and promote product lines, and backup lending decisions in a way that enhance originator relationships. Time and queue management skills to effectively prioritize multiple objectives. Intricate understanding of regional lending market conditions and collateral values. Understand the use of the automated loan origination system. Operate on standard Microsoft programs and other computer operations. Stay up to date on changes within the department, organization, industry and current market conditions. Must work well in a fast paced and flexible production oriented department. Analytical skills to include reviewing and understanding complex paystub and personal and corporate tax return documents.

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None required

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Takes Initiative - Owns tasks and responsibilities 

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Delivers Results with Agility - Meets deadlines and adapts

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Collaborates Across Teams - Works well within the team Solves Problems Proactively

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Handles day-to-day challenges Builds Trust and Credibility - Demonstrates reliability 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

Management group and all levels of staff.

EXTERNAL:

Members and external originators.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.