Bankruptcy Litigation Spclst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

1801

Grade:

17H

Status:

Non-exempt

POSITION AND PURPOSE

The Bankruptcy Litigation Specialist position will be responsible for minimizing financial losses to Golden 1 and Member Care Support department as a result of Bankruptcy Filings or Litigation. The Bankruptcy/Litigation representative will perform as an experienced, Bankruptcy and Litigation representative within the Member Care department. The employee will be responsible for communicating and interacting with members, Trustees, and Attorneys with the goal to mitigate losses to the credit union. The position will be responsible for providing support to the Member Care Support department and will be responsible for performing the following duties or tasks.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a knowledgeable and results-oriented collections and recovery professional with expertise in bankruptcy, litigation, and debt recovery processes. You are a skilled negotiator and trusted problem-solver who balances member service with risk mitigation, ensuring compliance with complex legal and regulatory requirements. With strong analytical abilities, attention to detail, and sound judgment, you work effectively with members, attorneys, trustees, and internal partners to minimize losses, protect the Credit Union’s interests, and achieve positive outcomes.

THE WORK

•

Research and respond to inquiries from members and other Golden 1 departments and branches on delinquent loans and account problems. Monitor compliance of credit union policies and Fair Debt Collection Practices.

•

File proof of claims, establish and maintain bankruptcy plan trackers, monitor stipulated judgment to ensure payments are received as agreed. Update the account files by indicating the date(s) payment(s). Make recommendations to file motion for relief of stay, review motions to value and ensure the liens are reconvened per statute or regulation.

•

Review and recommend objection to Bankruptcy plans as needed to ensure Golden 1 recoverable are within statute. Document account summaries on all actions taken, to assess the need for escalated Member Care efforts.

•

Recommend and prepare accounts for legal action based on account conditions and recovery strategies set by Member Care.

•

Knowledge of all duties of a Member Care Rep I, II, Escalations Rep, and Member Care Support II

• functions.

•

Contact members, Trustees, and Attorneys by phone demonstrating a high level of negotiation skills to generate acceptable repayment plans that meet the needs of both the Credit Union and member.

•

Knowledge of the charge off accounts, repossession, reinstatement, expulsion, redemption request and proof of claim process.

•

Monitor and track approved attorney referral accounts for civil action.

•

Maintain a thorough understanding of state, federal laws and regulations related to credit union compliance including SCRA, FDCPA, TCPA, FCRA, BSA, Bankruptcy statutes, Proof of Claims Process, Wage Garnishments, Small claims, Legal Stipulation agreements, and anti-money laundering laws appropriate to the position.

•

Represent Golden 1 during legal proceedings.

•

Assist Management in preparing monthly reports and month end statistics for Senior Management for

• Member Care Department.

•

Support department goals by meeting performance standards in all areas of the collection process.

•

Perform other duties as assigned.

QUALIFICATIONS

•

Bachelor’s Degree in related field or equivalent work experience required

•

5+ years with Bankruptcy, Legal Settlements, loss mitigation, or related field (i.e. underwriting, credit etc.) with banks, savings and loans, credit unions or other finance companies required

•

Must be a strong team player. Written and oral communication skills are critical to communicate effectively with members, vendors and peers. Successful candidates must be detail oriented, well organized and motivated to complete daily work in a timely manner. Successful candidate must also exhibit a working knowledge of Microsoft Office, including Excel, Work and Outlook.

•

None required

•

Takes Initiative - Owns tasks and responsibilities 

•

Delivers Results with Agility - Meets deadlines and adapts

•

Collaborates Across Teams - Works well within the team Solves Problems Proactively

•

Handles day-to-day challenges Builds Trust and Credibility - Demonstrates reliability 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All levels of staff and management.

EXTERNAL:

Members, vendors, and peers in financial institutions.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.