Home Loan Processor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

1776

Grade:

17H

Status:

Non-exempt

POSITION AND PURPOSE

Organize, and execute processes related to 1st mortgage and equity loans. Effectively manage a pipeline of mixed product types including: conventional and jumbo products, purchase and refinance transactions, owner-occupied, and 2nd home and investment loan types including manufactured housing and condominiums. Partner with the internal and external Home Loan Advisors to ensure accurate, efficient and timely loan processing.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are recognized for combining sound judgment with a practical approach to problem solving. You excel at managing mortgage transactions, coordinating stakeholders, and ensuring complex loan files are processed accurately, efficiently, and in compliance with regulatory requirements.

THE WORK

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Coordinate and communicate information with Members, Home Loan Advisors and Vendors for loan transaction as it relates to loan processing..

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Coordinate the ordering of all title reports, flood certificates and follow up on appraisal orders. Review all documentation received for accuracy and determine if additional research or documentation is required.

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Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including BSA, RESPA, TILA, TRID and AML laws appropriate to the position.

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Review and calculate income, including tax returns, and funds verification (assets) from documentation received in accordance with investor guidelines as well as Golden 1’s policies/procedures and update LOS (Loan Origination System) accordingly.

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Read and interpret Desktop Underwriter (DU) findings. Rerun/Update DU with all updated calculations, appraised value, available funds prior to final approval submission to underwriting, ensuring both DU and the LOS systems match the documentation in file.

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Review and evaluate credit documentation for compliance with investor & Golden 1’s policies.

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Prepare and process general correspondence and document exchange updating LOS (Loan Origination System) with all details for complete tracking purposes.

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Manage pipeline to meet a) G1 service levels including turn times and member service scores, b) minimum efficiency levels established for position and c) minimum required loan quality.

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Complete Home Mortgage Disclosure Act (HMDA) information.

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Maintain and respond to quality control issues.

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Acquire and maintain knowledge of FNMA, G1CU equity products and related investor guidelines.

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Perform functions in accordance with Golden 1’s performance competency standards.

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Perform other tasks as assigned.

QUALIFICATIONS

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H.S. Diploma or General Education Degree (GED) preferred

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Additional work experience may be considered in lieu of a High School diploma.

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2+ years mortgage lending experience, processing experience preferred

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Strong analytical and research skills.

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 Maintain knowledge of real estate industry, Golden 1’s policies/procedures & guidelines and various investor guidelines, including Fannie Mae.

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 Strong oral and written communication skills.

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 Strong interpersonal skills.

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 Strong member relation skills.

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 Accuracy in calculating income related to loan transactions.

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 Ability to manage high volume telephone contact.

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 Attend training provided through seminars, webinars and weekly coaching as compliance, policies/procedures, or work processes dictate.

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None required

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Takes Initiative - Owns tasks and responsibilities 

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Delivers Results with Agility - Meets deadlines and adapts

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Collaborates Across Teams - Works well within the team Solves Problems Proactively

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Handles day-to-day challenges Builds Trust and Credibility - Demonstrates reliability 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

Home Loan staff, Branch staff and various other staff at Corporate Headquarters.

EXTERNAL:

Title companies, appraisers, realtors, buyers, sellers, members, government agencies and various other vendors.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.