Facilities Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

4436

Grade:

23S

Status:

Exempt

POSITION AND PURPOSE

Directs real estate activities for purchases, sales and leases. Works with business owners on site location, design, planning, construction, space leasing, property management and maintaining the professional appearance of the interior and exterior of properties. Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials, and other related costs. Ensures the optimal utilization of the organization's facilities. Assesses and evaluates the physical space requirements of the organization and recommends plans to meet needs. Ensures proper functioning of facilities through ongoing inspection and maintenance.

Functional responsibilities include management and oversight of enterprise headquarters, branches (75+ sites), remote ATMs (100+ sites), offsite facilities (i.e.; warehouse), including, but not limited to, building and maintenance projects, standards application and adherence, periodic and life cycle maintenance, and related improvements including renovations and new facilities. Ensure maximum efficiency of operations, satisfaction in fulfillment efforts, and compliance with corporate policies. Manage the outsourced vendor and contracted outsourced employees and third party relationships.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are at your best when balancing competing priorities while maintaining high standards. You combine facilities management expertise, strategic planning, and leadership skills to create safe, efficient, and well-maintained environments that support organizational success.

THE WORK

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Attend and participate in senior level management operations meetings. Participate in project management teams to support operations and credit union departments. Review, analyze, and take appropriate actions on recommendations for efficiency and soundness. Ensure senior management is immediately informed of any credit union facilities performance issues.

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Coordinate site selection with business owners for new locations and tour of properties. Negotiate letters of Intent, leases, purchases and sales for branches, Home Loan Centers, Headquarters buildings and off-site ATM’s

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Work with legal on property documentation including leases and purchase/sale of properties.

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Manage the services for repair, maintenance, and standards of all facilities.

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Responsible for vendor selection; work scheduling and corporate-wide scheduling of various internal and external trades.

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Work with contractors and sub-contractors to obtain and review bids for ongoing maintenance, renovations, and new construction.

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Coordinate vendors to complete project tasks within schedule and budget. Ensure facilities are maintained to Golden 1 standards.

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Coordinate internal staff moves.

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Oversee daily activities of facilities team and provide assistance where needed.

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Work with management, financial, security, marketing and IT teams to support facility program execution.

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Develop facilities program plan, budget, schedule and scope. Monitor, manage, and control expenses and allotted budgets.

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Develop and ensure program management standards and methodologies to achieve program goals.

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Perform resource allocation and workload assignments.

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Perform business contract negotiations.

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Develop best practices to improve program performance.

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Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy, anti-money laundering, and other laws appropriate to the position.

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Perform project management duties. Research, analyze, and prepare project forms for project approval process. Manages all new and ongoing projects related to Corporate Facilities functions.

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Maintain and develop a professional network with vendors and other credit unions management teams. Review, recommend and negotiate vendor’s contracts. Prepare periodic verbal and written updates of department for management. Maintain professional vendor partners for the credit union products and services.

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Foster a positive and engaging work environment by inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision and core values.

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Handle other duties as may be assigned.

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Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

QUALIFICATIONS

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Bachelor’s Degree in related field required

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Additional work experience may be considered in lieu of a 4 year degree

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7+ years or more experience in a corporate facilities management required

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5+ years or more of progressively responsible direct management and supervisory experience within a credit union, financial institution, or retail environment required

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Strong verbal, written communication skills

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Strong Managerial, leadership, organizational and time management skills.

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Strong lease management and negotiation skills

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Human Resources skills related to staff management.

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Excellent member relations skills a must.

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Strong facilities management of geographical dispersed locations.

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Strong Project management or project team experience.

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Skills and knowledge in preparing RFP for vendor services.

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Strong knowledge in PC, email, Word, Excel, Microsoft Project software, Facsimile machine, mail equipment, etc. required.

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Demonstrated knowledge in commercial real estate, project management, building/facility maintenance, and property management

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Basic knowledge of property appraisal and leasing

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Well-developed organizational skills

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Degree in property management/real estate and/or certifications in CPM & RPA a plus

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Possession of a valid California driver’s license is required

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

Senior and management group and all levels of staff.

EXTERNAL:

State and federal government, vendors and outside peers.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.