Sup - FCIC Investigations

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

11962

Grade:

25S

Status:

Exempt

POSITION AND PURPOSE

Supervisor of the Investigations Team is part of the 2nd Line of Defense Financial Crime Investigations & Compliance (FCIC) function. This role oversees the daily operations of our Investigations Team, ensuring compliance with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and related policies and procedures. The Supervisor provides leadership, guidance, and support to a team of AML investigators, collaborates with other first-line business units (1LOD) to mitigate financial crime risks. Success in this role requires strong analytical skills, expertise in AML/CTF, and the ability to foster a culture of accountability and continuous improvement.

This position has an opportunity to work in a dynamic and fast-paced environment, where the contributions will directly impact G1's compliance posture and operational success of G1. FCIC is a 2LOD function providing support within Compliance organization and oversight for 1LOD functions. This position has the authority to investigate and report regulatory compliance concerns or findings to management and make recommendations for further consideration and corrective action.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a strategic and detail-oriented leader with deep expertise in BSA/AML and financial crime investigations. You excel at leading high-performing teams, driving operational excellence, and ensuring regulatory compliance while effectively navigating complex and evolving financial crime risks. With strong analytical, communication, and leadership skills, you foster a culture of accountability, collaboration, and continuous improvement, partnering across the organization to protect the Credit Union and support its compliance objectives.

THE WORK

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Supervise, mentor, and develop a team of AML investigators providing guidance and support in daily operations.

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Conduct regular performance evaluations and provide constructive feedback to enhance team productivity and professional growth.

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Oversee investigations of suspicious activity and transactions to ensure compliance with BSA/AML regulations and internal policies.

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Monitor and analyze trends in suspicious activity, adjusting investigation strategies as needed.

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Ensure timely and accurate preparation and filing of regulatory reports Suspicious Activity Reports (SARs).

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Review and approve investigation reports and other relevant documentation for quality and regulatory compliance.

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Provide guidance and oversight to first-line teams on BSA/AML processes and controls, relating to potentially suspicious activity.

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Collaborate with other second-line teams to assess and mitigate AML risks.

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Maintain current awareness of the regulatory environment and emerging financial crime risks that may impact the Credit Union’s products/services and BSA/AML controls.

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Develop and deliver training programs for the Investigations Team to ensure proficiency in current AML regulations and investigation techniques.

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Promote continuous professional development and knowledge sharing within the team.

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Serve as a point of contact for regulators and auditors and communicate effectively with senior management and other stakeholders regarding AML matters.

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Represent the Investigations Team in internal and external meetings and forums.

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Prepare and generate reports as required by management and regulatory authorities.

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Identify opportunities for process improvements within the Investigations Team and lead initiatives to enhance efficiency, accuracy, and effectiveness.

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Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

QUALIFICATIONS

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Bachelor’s Degree in criminal justice or a related field, or equivalent related work experience. required

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5+ years in a financial institution, with a strong focus on financial crime compliance. required

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Proven leadership skills with the ability to motivate and develop a diverse team.

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Excellent analytical, problem-solving, and decision-making abilities.

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Strong communication skills, both written and verbal, with the ability to present complex information clearly to various stakeholders.

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CAMS or comparable advanced BSA/AML & Sanctions training and/or certification preferred

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Accountable for Results - oversees daily performance 

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Delivers results with agility - adjusts workflows quickly

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Collaborates across Teams - encourages teamwork Builds trust and credibility - maintains fairness and reliability 

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Develops others through feedback - coaches jr team members Solves problems proactively - removes barriers for success 

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Communicates with clarity - provides clear direction

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

All employees and business areas, as needed.

EXTERNAL:

Federal, state, and local law enforcement, vendors and business partners, and industry peers, as needed.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.