Host Systems Engineer I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

12016

Grade:

20S

Status:

Exempt

POSITION AND PURPOSE

The Host Systems Engineer I provides day‑to‑day administration and operational support for enterprise host systems, assisting with platforms such as IBM Power and HPE NonStop under the guidance of Host Systems Engineer II. This role supports mission‑critical infrastructure by performing routine system maintenance, monitoring performance and availability, responding to incidents, and assisting with platform updates and project activities. The Engineer I works closely with Host Systems Engineers II and cross‑functional IT teams to learn enterprise system operations, follow established procedures, and support stable, secure, and compliant environments while developing deeper technical skills.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are a motivated and detail‑oriented technology professional who is eager to build a strong foundation in enterprise host systems within a highly regulated, mission‑critical environment.

You are a collaborative team player who follows established procedures, communicates clearly, and knows when to escalate issues to ensure system stability, security, and availability.

You are someone who takes pride in learning new technologies, supporting high‑availability platforms, and contributing to a culture of reliability and compliance.

THE WORK

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Assist with the administration and day to day operational support of Guardian operating systems on HPE NonStop platforms under the guidance of Host Systems Engineer II

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Assist with administration and maintenance of AIX operating systems on IBM Power Systems, including basic system checks, monitoring, and routine operational tasks.

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Support InterSystems Caché and IRIS environments by performing basic operational tasks, monitoring system status, and escalating issues as needed.

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Respond to system alerts and incidents by performing initial troubleshooting and following documented procedures; escalate complex issues to senior staff when required.

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Monitor system performance, availability, and security events using established monitoring tools.

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Participate in scheduled maintenance activities, including patching and updates, following documented change procedures.

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Log, track, update, and resolve service requests and incidents using the enterprise ticketing system in accordance with SLA expectations.

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Follow established system configurations, standards, and architectural guidelines; assist with documentation updates as directed.

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Contribute to the creation and maintenance of technical documentation, runbooks, and procedures for operational tasks.

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Assist with infrastructure projects and initiatives by performing assigned tasks, testing, documentation, and validation activities.

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Coordinate with internal teams and vendors as directed to support day to day operations and project activities.

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Maintain awareness of regulatory and compliance requirements relevant to system operations at a foundational level.

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Participate in an on call rotation with guidance and support from senior engineering staff.

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Perform other job related duties as assigned.

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Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

QUALIFICATIONS

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Bachelor’s Degree in computer science, Information Technology, Management Information Systems, OR equivalent combination of education, certifications, and relevant hands-on experience. preferred

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5+ years supporting enterprise server environments in systems administration, infrastructure operations, or related IT roles. preferred

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Exposure to enterprise platforms such as IBM Power or HPE NonStop systems is preferred but not required.

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Experience working with UNIX/Linux operating systems; familiarity with AIX or Guardian OS is a plus.

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Exposure to or general familiarity with InterSystems Cache or IRIS databases is desirable.

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Foundational understanding of backup, recovery, monitoring, and availability concepts in enterprise or production environments.

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Experience using ticketing and incident management systems to support infrastructure operations and service requests.

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Basic understanding of system security principles, access controls, and operational best practices in regulated environments.

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Ability to troubleshoot and resolve common infrastructure issues by following documented procedures and escalating complex problems as appropriate.

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Demonstrated willingness and ability to learn new platforms, tools, and processes in a mission‑critical, high‑availability environment.

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Effective written and verbal communication skills, with the ability to collaborate with engineering teams, operations staff, and business stakeholders.

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Possession of a valid California Driver’s License is required.

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Relevant certifications are a plus but not required:

• HPE Certified Systems Engineer (CSE)

• Other HPE NonStop certification

• IBM Power Systems / AIX certification

• Linux system administration certification

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None

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Solves Problems Proactively - Tackles complex issues independently

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Innovates and Applies Insights - Suggests improvements

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Delivers Results with Agility - Maintains quality during change 

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Collaborates Across Teams - Works effectively with peers 

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Influences and Persuades - Shares expertise to guide others 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

Regular interaction with Infrastructure Engineers, Computer Operations, IT Programing, Information Security, Network and Storage teams, and IT Service Management staff to support enterprise systems, respond to incidents, and perform scheduled maintenance activities.

EXTERNAL:

Interaction with approved technology vendors, hardware and software support providers, and service partners, typically in coordination with IT Systems Manager, for troubleshooting, maintenance, and support escalation.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

This job description outlines the essential functions and physical/mental requirements necessary to perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.