Indirect Funding Specialist

J  o  b    D  e  s  c  r  i  p  t  i  o  n

THE DETAILS

Job Code:

12135

Grade:

18H

Status:

Non-exempt

POSITION AND PURPOSE

The Indirect Funding Specialist is an advanced consumer lending professional responsible for the final review, funding, booking, and reconciliation of indirect vehicle loans originated through dealerships, refinance partners, and approved third-party channels. Building on the full Indirect Lending processing skill set, this role serves as the final quality, compliance, and operational control checkpoint before loan proceeds are released. The Specialist validates approvals, stipulations, contracts, collateral, dealer information, disbursements, fees, reserves, and booking details; resolves complex funding exceptions; and ensures transactions are completed accurately, timely, and in accordance with established authority, policies, procedures, and service expectations.

WHO WE ARE

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You are an advanced indirect lending professional who combines strong processing and funding expertise with careful quality review, sound risk judgment, and a sense of urgency. You can independently evaluate complex dealer and third-party loan packages, identify documentation or compliance concerns, reconcile transaction details, resolve funding barriers, communicate clear requirements to internal and external partners, and make accurate funding decisions within established authority.

THE WORK

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The Indirect Funding Specialist performs the full range of advanced indirect processing and fulfillment activities and adds specialized ownership for pre-funding review, dealer and third-party disbursement, booking validation, exception resolution, reconciliation, and funding quality across assigned indirect lending products and programs.

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Advanced Indirect Application Processing and Funding Readiness

• Perform the full range of advanced indirect processing functions, including application review, stipulation validation, document review, collateral verification, complex troubleshooting, escalation support, and fulfillment coordination.
• Review indirect vehicle loan packages submitted through dealerships, refinance partners, and approved third-party channels for completeness, accuracy, approval alignment, and funding readiness.
• Validate membership information, applicant data, collateral, title and registration details, trade information, insurance, payoff documentation, approved terms, and required supporting documents.
• Confirm required tasks and stipulations are satisfied before the loan proceeds to funding, and return incomplete or inaccurate packages for correction with clear documentation of the outstanding requirement.

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Final Audit, Contract, and Compliance Review

• Perform the final quality and control review before funds are released, ensuring the contract and loan file align with the approved credit decision and established program requirements.
• Validate contract amount, rate, term, payment, loan and first-payment dates, vehicle information, approved products, fees, add-on products, and required disclosures.
• Confirm dealer identifiers, reserve structures, and transaction data are accurate and supported; require correction by the appropriate party when source information does not match established requirements.
• Identify defects, inconsistencies, duplicate activity, incomplete documentation, potential fraud indicators, compliance concerns, or conditions outside assigned authority and resolve or escalate them before funding.
• Maintain clear funding notes and audit evidence sufficient to support quality assurance, reconciliation, regulatory review, and operational accountability.

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Funding, Disbursement, and Booking Execution

• Execute dealer, refinance-partner, and other approved indirect loan funding and disbursement activities accurately and within established service-level expectations.
• Validate payees, proceeds, fees, reserves, general-ledger allocations, payoff amounts, and disbursement totals before completing the transaction.
• Complete required funding questions, booking fields, and system validations, and confirm that the amount remaining is fully reconciled before disbursement.
• Prioritize funding-ready and time-sensitive transactions according to established business priorities while maintaining required quality and control standards.
• Confirm successful booking and disbursement and research or correct post-funding discrepancies in partnership with the appropriate operational teams.

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Funding Exceptions, Reconciliation, and Escalation Resolution

• Research and resolve complex funding exceptions, documentation deficiencies, contract discrepancies, system issues, failed or duplicate disbursements, booking errors, reserve discrepancies, and reconciliation items.
• Coordinate corrective action with Processing, Underwriting, Dealer Services leadership, Loan Servicing, Accounting, Fraud Prevention, Compliance, Enterprise Applications, and approved third-party providers.
• Manage returned or reworked transactions carefully to prevent duplicate funding activity, unsupported manual payments, or unresolved ledger items.
• Communicate clear requirements, status, ownership, and next steps to dealers, refinance partners, processors, and internal partners.
• Escalate policy exceptions, suspected fraud, material compliance concerns, complaints, or financial and operational risks outside assigned authority.

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Dealer, Partner, and Internal Operational Support

• Serve as a subject matter expert for indirect funding requirements, contract standards, collateral documentation, disbursement, booking, and reconciliation controls.
• Provide timely, professional guidance to processors, underwriters, dealer-facing teams, refinance-partner teams, and internal business partners regarding funding readiness and corrective actions.
• Support resolution of urgent dealer and member-impacting funding matters while protecting required controls and approval boundaries.
• Help reduce avoidable rework and delays by identifying recurring package defects and reinforcing clear submission and documentation expectations.

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Quality, Reporting, and Continuous Improvement

• Monitor assigned funding queues, aging, exceptions, and unresolved items and communicate risks that may affect service commitments or financial accuracy.
• Support daily and periodic reconciliation activities, funding reports, missing-reserve research, post-funding reviews, and other control reporting as assigned.
• Analyze recurring defects, exceptions, and partner questions and recommend improvements to procedures, job aids, training, automation, and workflow design.
• Participate in user acceptance testing, system upgrades, implementation of new indirect lending products or partnerships, and validation of funding and booking changes.
• Mentor and cross-train processors and peers on funding readiness, common defects, contract review, documentation standards, exception prevention, and corrective actions.
• Complete required regulatory training and perform other duties as assigned.

QUALIFICATIONS

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H.S. Diploma or General Education Degree (GED) required

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Associate’s Degree in business, finance, accounting, or a related field preferred

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Equivalent relevant experience may be considered.

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5+ years of related indirect lending, dealer services, consumer loan processing, funding, financial services, or regulated operations experience preferred

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Demonstrated experience with indirect vehicle loan contracts, collateral documentation, final audit, funding execution, booking, reconciliation, exception resolution, and operational controls required

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Advanced knowledge of indirect lending products and workflows, including dealer-originated and third-party vehicle transactions, application processing, contracts, collateral, titles, insurance, payoffs, funding, booking, fees, reserves, and reconciliation controls.

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Ability to independently review complex loan files, identify defects and risk, and determine funding readiness within established authority.

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Strong analytical, reconciliation, problem-solving, documentation, prioritization, and escalation-management skills.

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Ability to balance quality, risk, dealer and member service, service levels, and production priorities in a high-volume environment.

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Proficiency with loan origination, core, document, disbursement, workflow, reporting, case-management, and knowledge-management systems.

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Strong written and verbal communication skills for explaining requirements and coordinating resolution with internal teams, dealers, refinance partners, and third-party providers.

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Ability to protect confidential member and business information and consistently follow security, record-retention, compliance, and audit requirements.

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None required

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Takes Initiative - Owns tasks and responsibilities 

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Delivers Results with Agility - Meets deadlines and adapts

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Collaborates Across Teams - Works well within the team Solves Problems Proactively

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Handles day-to-day challenges Builds Trust and Credibility - Demonstrates reliability 

ORGANIZATIONAL CONTACTS AND RELATIONSHIPS

INTERNAL:

Managers, Supervisors, branch staff, Member Services, Vehicle Services, back-office staff, peers, and all levels of leadership.

EXTERNAL:

Members, dealerships, and finance companies.

WORKING CONDITIONS

Work time includes weekend and after-hours time, based on organizational needs. This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient.

PHYSICAL REQUIREMENTS

Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

DECLARATION/ACKNOWLEDGEMENT

Do you have the physical and mental ability to perform the tasks listed in this job description? 

[  ]  YES  [  ] NO

If NO, please explain: